Tēnā koe!

The team at Ellerslie Medical Centre in Auckland strive to provide excellent quality medical and nursing care in a friendly, accessible environment.

We offer a mixed walk-in and booked appointment service. We recommend that appointments are booked for long term conditions. Our walk-in service is designed for emergencies and acute conditions and over winter it can get very busy. ****Please note new patients can only be seen by appointment for their first visit***

Our Nurses

Please see one of our friendly practice nurses for health advice, medication queries, discussion of blood results, blood pressure checks, ear syringing etc. Appointments are available for Immunisations, Aclasta and Iron infusions, and other nursing services and should be booked by phoning reception, as extra time needs to be allocated. Regular nurse consultations for dressings, BP checks and smears can be made via the Portal.

Our nurse Felicity has years of experience in taking cervical smears. She is offering this service Tues-Fri 9am-4pm (not days immediately following public holidays).

Our Mission

We value harmony, compassion, communication, collaboration, integrity, fairness, dedication, professionalism, respect, flexibility and life-long learning.

Our goals are to build a welcoming, harmonious environment; to treat all equitably, holistically and with respect; to work with compassion and empathy; to be flexible and adaptable; and to maintain excellence of care by attention to detail, going the extra mile, and life-long learning.

We see our team as our extended family, and our work-place as our second home. We hope that you feel welcome, and that your well-being is valued by our whole team.


We are passionate about protecting babies, children and adults from preventable diseases. Immunisations are offered Mon-Fri, 9am to 4pm (9am to 3.30pm for the 6 week immunisation). Appointments for immunisations are booked by phoning us, not via the Portal, as extra time needs to be allocated by the Reception team.

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We Love our Cottage

The cottage dates back to the original village, around 1900. You can see the original Robert Street sign on the Robert Street entrance of the building.

We worked closely with our architect to preserve the character, and we still enjoy the original fireplaces, windows, floors, ceilings and colour scheme. The garden is cottage-style and is professionally maintained.

There is on-site parking, including a mobility parking space, as well as plenty of off street parking. We have disabled access and toilet facilities.

Tēnā koe! 

We offer a mixed walk-in and booked appointment service. We recommend that appointments are booked for long term conditions. Our walk-in service is designed for emergencies and acute conditions and over winter it can get very busy. We have a patient portal and online video consultations.

Christmas and New Year Hours, Virtual Consults, Pharmacy Access

Xmas/New Year break and pharmacy access, on-line consults

Measles Outbreak Information January 2020

Measles information January 2020

Shingles Vaccine Catch-up – Free for 65 to 80yrs until 31 March 2020.

Zostavax catchup at ages 65-80 until March 2020. After this date, only free at age 65 and not older.

15 month measles immunisations given at 12 months as of 11 June 2019

June 2019: During the current measles outbreak, children 12-15 months old should have their 15 month shots now

Telephone calls for our nurses – process change

Reception team can now help you with most queries, to avoid a frustrating delay for you in waiting for a nurse call-back.

Doctors' Roster

  • Appointments for consultations can be booked via our Portal or by phoning us (09)579-6147.
  • Appointments for immunisations, infusions and minor surgical procedures needs to be made by calling reception, as special time will be allocated.
  • Walk-ins: For very urgent matters you can see our doctor on duty as a walk-in without an appointment.
    Note: There is only one doctor on for this service, and it is designed for emergencies and those who are acutely unwell, and gets very busy over winter during flu season. Routine checks for stable conditions should be by appointment.

Patient Portal

  • Access your test results, immunisations records, and long term medications.
  • Request repeat prescriptions for long term stable health conditions.
  • Book online. Appointments are 15 minutes. We recommend booking a double appointment (charged as two consultations) if you have several health issues.

Online Video Appointments

  • See your doctor via secure video from the comfort of your home or work. For more details visit here
  • Currently offering on a trial basis with Dr Catherine Chan.
  • Online appointments available weekdays and weekends.