SEEING YOUR GP DURING LEVEL 2

DR PAUL NORTON IS AVAILABLE EVERYDAY OVER QUEENS BIRTHDAY WEEKEND BY ONLINE VIDEO APPOINTMENT. EXCLUSIVELY FOR ENROLLED PATIENTS ONLY. TO BOOK PLEASE CLICK HERE

We are open Monday to Friday 8am to 5pm until further notice.

If you need to see a doctor you can book one of three options on our Health365 patient portal:

  1. In-person appointment or
  2. Online Video Appointment or
  3. Phone consultation

We have resumed all nursing services. To book a nurse appointment, or if you don’t have a portal account, please ring reception on 09-5796147

We are accepting new patients, click here for information

Caring for you safely at Level 2

We have had very robust infection control procedures from the start of the Pandemic, before the official lockdown, so that our patients and ourselves are not exposed to any infection while accessing care. We will continue these procedures as long as there is Covid-19...

COVID-19 new testing criteria 3/4/20

There has unfortunately been some misreporting in the media about the new testing criteria released by the Ministry of Health on 3/4/20. Despite what some media groups are saying, testing is still being restricted, but there has been widening of the criteria.

Flu Vaccines 2020

Flu vaccine stock is currently very limited. We are giving it to our most vulnerable patients first.

Important Updates

Most things can be done online or by phone.

Tēnā koe!

The team at Ellerslie Medical Centre in Auckland strive to provide excellent quality medical and nursing care in a friendly, accessible environment.

During level 2 you can book a phone, video, or in person consultation via the patient portal. Please call reception if you don’t have an account. 

Our Mission

We value harmony, compassion, communication, collaboration, integrity, fairness, dedication, professionalism, respect, flexibility and life-long learning.

Our goals are to build a welcoming, harmonious environment; to treat all equitably, holistically and with respect; to work with compassion and empathy; to be flexible and adaptable; and to maintain excellence of care by attention to detail, going the extra mile, and life-long learning.

We see our team as our extended family, and our work-place as our second home. We hope that you feel welcome, and that your well-being is valued by our whole team.

Immunisations

We are passionate about protecting babies, children and adults from preventable diseases. Appointments for immunisations are booked by phoning us, not via the Portal, as extra time needs to be allocated by the Reception team, and they are only done at certain time of the day.

We Love our Cottage

The cottage dates back to the original village, around 1900. You can see the original Robert Street sign on the Robert Street entrance of the building.

We worked closely with our architect to preserve the character, and we still enjoy the original fireplaces, windows, floors, ceilings and colour scheme. The garden is cottage-style and is professionally maintained.

There is on-site parking, including a mobility parking space, as well as plenty of off street parking. We have disabled access and toilet facilities.

Tēnā koe! 

We offer a mixed walk-in and booked appointment service. (Walk-ins suspended for now). We recommend that appointments are booked for long term conditions. Our walk-in service is designed for emergencies and acute conditions and over winter it can get very busy. We have a patient portal and online video consultations.

Doctors' Roster

  • Appointments for consultations: book a phone, video, or in person consultation via patient portal, or call reception.
  • Appointments for immunisations need to be made by calling reception, as special time will be allocated. Infusions and minor surgery are suspended.
  • Walk-ins: temporarily suspended

Patient Portal

  • Access your test results, immunisations records, and long term medications.
  • Request repeat prescriptions for long term stable health conditions.
  • Book a phone, video or in person consultation.

Online Video Appointments

  • See your doctor via secure video from the comfort of your home or work. For more details visit here
  • Online appointments available Monday to Friday 8-5pm from all our doctors, and on selected weekends.