Patient Portal

About Portal: 

You can login to access health information such as allergies, long term conditions and laboratory test results. You can also request prescriptions and book appointments. We offer a hybrid walk-in and appointment system, the choice is yours.

 

Registration: 

Must be done in person to prevent identity fraud. Please bring photo ID.

Personal rather than work emails are preferred as you are accessing personal health information. For families each adult person requires one account and unique email, except for children under 16 who can be linked to a nominated parent’s account. We will then set it up for you and you will receive an email with a username and a temporary password.

There are special considerations for young people and adolescents accessing health information. These include issues around consent and the Health Information Privacy Code Act. Please refer to this document for more information.

 

Once Registered:

Follow the instructions on the welcome email and then click to open up the portal.

Patient Portal User Guide – click here to download. At this time we are unable to offer any face to face tutorials (we are still learning how to use it ourselves!) However we have found it quite intuitive.

We absorb the costs associated with this service for our enroled patients. 

Hours

Mon-Fri 8am - 5:30pm

Current trial of 6pm closing Mondays & Fridays (only one doctor from 5.30pm)

After hours: call (09) 5796147 to talk to a registered nurse for advice, Attend an A+M, or your hospital in emergencies.

Our books are open

Phone: (09) 579 6147
Fax: (09) 525 6887

Healthlink EDI: ellsmedc

Call 111 for emergencies.